Care Coordination and Support

This is why we’re here.

You do not have to navigate complex medical care alone.

When a medical crisis arises, patients and their families suddenly face doctors, tests, appointments, paperwork, administrative procedures and countless questions.

No one should have to become a medical case manager overnight or know whom to approach at every turn.

Someone to keep everything connected

Mazor’s care coordination and support team brings together skilled coordinators who work alongside our medical advisors, supporting patients and their families throughout the process.

Our advisors help clarify the medical picture and guide patients towards appropriate care. Our coordination and support team helps turn those recommendations into practical steps.

Our support may include:

Coordinating appointments, tests and medical consultations

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Liaising with doctors, departments and hospitals

Helping organize medical records and prepare for appointments

Guidance through administrative procedures

Following up and helping clarify the next step

Seeing the person behind the medical file

For us, supporting a patient means more than coordinating appointments. Behind every inquiry is a person and a family facing an unfamiliar reality.

We are here to listen, bring clarity and help them move forward, because no family should have to make this journey alone.

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